HELP CENTER

Answers for every
Geo View journey.

Whether you’re requesting a live view or earning as an Explorer, find quick answers about how Geo View works, payments, safety, availability and the app.

BROWSE BY TOPIC

What can we help with?

FOR VIEWERS

See the world live

Choose a location, describe what you want to see, and submit the request. Nearby available Explorers can then choose to accept it.

Acceptance depends on nearby Explorer availability, distance, and current demand. Some requests may be accepted quickly while others can take longer.

Yes. Viewers can communicate during the live session to ask questions and request nearby views or directions where appropriate.

Yes, within reasonable and safe limits. Explorers can follow nearby directions during the live session when the request is practical and permitted.

Geo View can support requests where the service is available and an Explorer is nearby. Coverage depends on the local Explorer network.

Common uses include checking neighborhoods, viewing travel destinations, seeing weather and crowds, exploring events, checking traffic, or simply experiencing a place remotely.

Yes. Geo View is designed around real-time streams so Viewers can see what is happening at the requested location as it happens.

Geo View focuses on live experiences. Any recording or replay availability depends on the features offered in the app and applicable permissions.

Viewers can provide feedback after completed experiences. Ratings help maintain quality and give the community useful information about Explorer performance.

If a request cannot be completed, the app will handle it according to the request and payment status. You can then submit another request when appropriate.

The app shows the applicable price before you confirm a request. Payment processing is handled securely through the payment methods supported in Geo View.

FOR EXPLORERS

Share places. Earn more.

No. You choose which requests you accept and can go offline at any time.

Yes. Toggle your availability in the app whenever you are ready to receive nearby requests.

A compatible smartphone, mobile data connection, and a stable camera are all you need.

Creating an Explorer account is free.

Your earnings are added to your Geo View wallet after a completed stream is processed.

Your live location is used only as needed to support availability, navigation, and active requests.

Explorers earn from successfully completed requests. Earnings are reflected in the Geo View wallet after the session has been processed.

Yes. Explorers should decline any request that is unsafe, illegal, invasive, impractical, or otherwise inappropriate.

GENERAL

Using Geo View

Geo View connects Viewers who want to see a place live with nearby Explorers who can stream that location in real time.

End or leave the interaction when necessary and use the available reporting or support options so the Geo View team can review the issue.

Yes. Geo View is available for compatible iOS and Android devices through the Apple App Store and Google Play.

A reliable mobile or Wi-Fi data connection is important for a stable live stream. Video quality can vary with network conditions.

Yes, subject to local availability, app support, network access, and any local rules that apply to live streaming.

STILL NEED HELP?

We’re here when you need us.

If you can’t find the answer you’re looking for, contact the Geo View team.

Contact Geo View